Thanks to 43 Folders for pointing to this interesting research about email. Information Mapping, the company responsible for the research, actually published it back in August.
I'm not surprised that 65% of those surveyed spend between one to three hours a day reading and writing email, and that 40% think they 'waste' 30 minutes to three hours on "ineffectively written" emails.
The ability to communicate effectively is one of the most important business skills you can have. I'm still surprised at the number of companies that we come across that haven't implemented any sort of collaborative working software. You still come across organisations which waste significant amounts of time playing email and telephone tag in order to arrange what should be simple internal meetings.
Products such as WorkgroupShare and OfficeTalk can both recover their own costs very quickly simply in the time saved in setting up meetings, before you even begin to calculate other benefits.
Although one thing they can't do is help you to write clearer emails!
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