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Scobleizer on email and productivity

Robert Scoble, aka the Scobleizer, says he is close to 'email bankruptcy'. He's just had breakfast with Merlin Mann (who writes productivity blog 43 folders) who introduced him to the term email bankruptcy.

This is when you get so behind on your email that you delete everything and email everyone to say "sorry, I got your email but I just can't deal with it/am deleting it, so if it's important email me back."

Luckily this isn't Scoble's idea as it is probably the dumbest productivity tip I've ever heard. Effectively what you are saying to people is that "I'm more important than you, so get lost."

Everyone has to deal with information overload and the worst possible thing you could do is to make it harder for someone else just because you're overloaded.

My tip - Robert should take a day off blogging to sort his email and then switch to using OfficeTalk :-)

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Getting Things Done online seminar on team productivity

If you're a fan of David Allen's Getting Things Done then you should check out his online presentation on 'Best Kept Secrets for Personal and Team Productivity' on Tuesday, October 10, 2006, 1:00-2:00 PM EDT (that's 17:00-18:00 GMT). You can register here.

You might also want to check out Stuart Prestedge's post on Getting Things Done using OfficeTalk.

Thanks to Lifehack for the tip-off.

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OfficeTalk wish list

On the OfficeTalk forum there is a post by "an all-time supporter and former distributor" that creates an OfficeTalk wishlist. I thought that this was worth 'promoting' to the blog. Use the comments to let us know what's on your wishlist.

Webrunner's wish list was:

  • synchronization with Pocket PC.
  • connection to exchange server.
  • importing of file structures (complete directories).

My wish list is:

  • synchronization with Pocket PC (after years of using a Palm I've just switched to a T-mobile MDA Pro (which is a badged HTC Universal running Windows Mobile 5).
  • proper notes similar to those in Outlook - can be very basic and only need categories and ability to have public or private links.
  • ability to duplicate projects or create a project template. Many of our projects are the same thing where we have to repeat the same tasks over and over again. The ability to copy an old project structure and then edit it would make this much quicker.
  • directly dial contacts using Skype (or other VOIP system) and automatically opening a conversation (caller recognition and opening a conversation would be even better).
  • synching/linking OfficeTalk tasks/projects with mind mapping software such as MindManager (interestingly this was one that Softalk joint CEO Stuart Prestedge also mentioned recently in his post on Getting Things Done with OfficeTalk). My projects frequently start in MindManager and its frustrating and time-consuming having to convert all the arms into tasks.

What's on your OfficeTalk wish list?

Getting Things Done with OfficeTalk Part II

On Thursday Stuart Prestedge (Softalk's joint CEO)  posted his first entry on Let's talk business. It's very long but well worth a read. And it's actually worked for me. One of the many (many!) things on my to-do list in OfficeTalk (like Softalk "we eat our own dog food" - read Stuart's post to understand) was "Buy Dave Allen's Getting Things Done". Well I've done it.

I only started reading it over the weekend so it's still too early to make a judgment but I'm hoping it will provide some guidance or inspiration.

Getting Things Done with OfficeTalk

Hi everyone! My name is Stuart Prestedge and I am the joint CEO of Softalk. This is my first blog entry so forgive me if I go on J.

Up until recently I’ve been so busy that I’ve not had time to write any of the blog entries that I’ve had in mind but I hope that that will change in the future. Part of the reason for this change is down to a book I have almost finished reading by David Allen called Getting Things Done.

Now I, like most of you I’m sure, am a very busy person – too much to do and not enough time to do it – and, to be honest, I like it that way. It certainly beats twiddling my thumbs. The trouble with being so busy is that it is not always easy to keep your priorities straight – and some things, inevitably, get forgotten about altogether (until it is too late at least). David’s book (GTD) has, I hope, helped me to start changing that. And whatsmore, I have what I believe to be (almost) the perfect tool to put David’s suggested methodology into practice – OfficeTalk.

GTD suggests a five stage process for organizing your life (and this may be just your professional life or your whole life). These stages are collect, process, organize, review and do. I won’t go into too much detail – for that I recommend you shell out the $15 or so and read it youself (I actually live in the UK and accidentally bought from the US Amazon site so had to wait 2 weeks for it to arrive. I couldn’t wait that long so went to the local bookstore and bought another copy – there are plently of people in my company who’ll want to read the other one when it comes).

Anyway, at Softalk, we eat our own dog food so to speak and we rely on OfficeTalk for everthing, but, until reading GTD, I would say even my use of OfficeTalk was not optimal. If you are anything like me, your email inbox is full of messages which you are not quite sure how to reply to or how to handle generally and your task list is incomplete and full of big and little tasks. The big ones - you are not sure where to start and the little ones? Well, they’ll get done if I can find a couple of minutes when there’s nothing more important to do. As a consequence to this situation, I was constantly scanning up and down my emails to find urgent, important or easy messages to tackle (not necessarily in that order I am afraid to admit).

As a person who prides himself on efficiency, I realised that this is a wasteful exercise as I was constantly reevaluating the same emails again and again and as the list grows, items got missed. Additionally, because my task list was incomplete, I had always got things on my mind (big and small), which were always there, making me not quite that 100% efficient person I aspire to be.

Reading GTD, it dawned on me that OfficeTalk is the perfect tool for implementing the five stage process and following the flow diagram David describes for processing and organizing my “stuff”. I realised that my inbox should not be used to store packets of work that I have to do or think about or investigate or delegate but it is perfect for collecting my stuff.

Anyone can dump stuff into my inbox (even spammers get the odd item in there) so why can’t I? So now I use my inbox to collect all my stuff. I email myself anything, big or small, that I need to do, think about, delegate or even dream about doing one day (like skydiving, or integrating mind mapping into OfficeTalk). But the key is that it doesn’t stay there! This, I think is very important! If it did stay there, it would all just get lost again in all the other stuff. This is where the processing and organizing stages come in – and where OfficeTalk comes into its own.

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